Streamlining inspections for Quickil, a leading pest control & management company

Read how Quickil transformed their pest control management and moved from paper based inspections to digital reporting and workflows that vastly improved their business.

75%

reduction in paper based reporting

60%

operational boost

2 hours

saved per pest inspection

Executive summary

Quickil is a London-based pest control and prevention company that offers a wide range of pest control services for both residential and commercial properties. Controlling and managing pests is of utmost importance for businesses, so for Quickil, implementing a digital solution helped reduce paper-based reports as well as providing a streamlined service that offered fully documented evidence without the limitations of analogue or online reports.

Background & introduction

As an organisation, Quickil must comply with stringent UK legislation, specifically when it comes to the Control of Substances Hazardous to Health Regulations (COSHH) while storing and using potentially harmful chemicals. Quickil is obliged to train and re-train its staff frequently and always employ fully qualified technicians and dealing with a vast amount of letting agents and block management companies, the limitations of paper-based reporting, hampering productivity and deficiencies.

The challenge

Quickil needed to document every pest control inspection conducted at customer sites but struggled to find a bespoke report sheet tailored to their specific requirements. Previously relying on generic templates, Quickil found this approach lacking the necessary detail and individuality for their reports. They sought a digital solution because paper-based reports were limited in scope and couldn’t adequately highlight pest issues or provide recommendations, including proofing and hygiene concerns. To ensure compliance, Quickil also required the ability to track all activities carried out by inspectors and team members. An auditable record of information and images was crucial, along with the capability to analyse and report on the collected data.

Objectives

  • Identify a tried-and-tested solution to address its challenges with an easy-to-use interface.
  • Provide inspectors and team members with a tool that could streamline the scheduling of site visits and reporting.
  • Develop bespoke templates adaptable to the company’s wide range of services.
  • Find a robust and scalable solution with excellent support and delivery, capable of functioning both online and offline.
“Property Inspect has completely streamlined the way that we carry out treatment inspections and convey our findings and recommendations to our clients while enabling us to highlight other potential works that need to be carried out at jobs, which has expanded other areas of our business. Now we can easily create bespoke reports that are accessible to our staff and clients.”
Andrew Constantinou
Operations Director

Implementation

Property Inspect has advanced Quickil’s inspections and reporting by overcoming the limitations of paper-based systems. The digital software improves accuracy, reduces errors, and integrates real-time data, images, and notes into clear reports. It streamlines the inspection process with a user-friendly interface, supports offline access, and offers robust data security. Overall, Property Inspect has enhanced efficiency and provided a scalable, future-proof solution for Quickil.

The solution

Property Inspect improves Quickil’s inspections with several key features. Customisable templates and real-time data entry enable tailored, immediate, and comprehensive reports. The software’s offline capability ensures inspections can proceed without internet, while integrated media allows for detailed documentation with photos and notes. Automated reporting simplifies and speeds up report generation, and strong data security and backup protect information.

Digital online reporting has revolutionised Quickil’s ability to document and explain treatments and procedures to clients. By reducing its reliance on paper-based reports, Quickil has cut this outdated method by 75%, thanks to the solution provided by Property Inspect.

This transformation has led to a significant reduction in the time spent on inspections and writing detailed reports and recommendations. As a result, Quickil’s team is now more productive, completing a greater number of inspections in a fraction of the time.

“Inspections are as important as the work itself. Using chemicals and rodenticides, it is important to convey risks and detailed locations of baited areas clearly to our clients. Inspections are also key to us being able to correctly identify and locate issues and then treat them accordingly. Property Inspect gives us an improved way of operating through more efficient workflows and easier management of pest inspections.”
Andrew Constantinou
Operations Director

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