A philosophy of Proptech-first, paper-last
IHS Property Management is the property manager for International Housing Solutions, a real-estate fund manager. As leaders in the adoption of Proptech, IHSPM saw an opportunity to partner with Property Inspect — solving the real-life problem, and legal requirement, of property inspections.
The IHSPM head office is situated in the main business centre of Bryanston. Their online system streamlines invoicing, collections, bookkeeping, trust and general account management.
IHSPM truly cares about their tenants and embraces technology to offer a complete tenant portal for seamless maintenance and billing-issue reporting. Combined with their experience and trained staff, they deploy the infrastructure required to avoid the pitfalls and headaches of property-portfolio management.
Paper-based inspections were getting expensive
IHSPM faced challenges with paper-based rental inspections and the evaluation of damages from previous inspections — a problem that was becoming an expensive issue. Inspections are extremely important to the IHSPM business and the broader industry; placing inspections at the forefront puts IHSPM ahead by looking after their clients’ assets as much as possible.
A user-friendly, robust, scalable inspection platform
- Find a tried and tested system that provides useful management data
- Automatic report distribution and reduced time on site
- Activity logs and email history for dispute resolution
- Excellent service and support — and offline working
An end-to-end digital inspection workflow
Cloud-based storage
Reduced risks associated with traditional paper reports — full historical logs and timelines.
Reduced tenant no-shows
Better scheduling and reminders cut the rate of missed appointments.
Effortless compliance
Full historical logs and timeline storage make audits straightforward.
Staff evaluations + accountability
Inspector diaries and time-management dramatically improved.
API integrations
Connect with other systems — and produce reports effortlessly via the app, reducing time on each inspection.
46,860 inspections and counting
Inspections delivered
Run through the Property Inspect app since rollout.
Deposit refunds
Refunds processed more effectively, with fewer complaints and disputes.
Audit-ready records
Full timeline storage replaces paper archives.
Connected operations
Connected to other operational systems via API.
Besides being able to process deposit refunds more effectively and reduce the number of complaints and disputes, what really impressed me about Property Inspect was the fact they don’t ‘rest on their laurels’. They have a strong continuous product-improvement cycle.
