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Customer story · Specialist Compliance

75% less paper — pest inspections, end to end

How Quickil — a London-based family-run pest control company — replaced paper reports with a fully digital pest-inspection workflow, cutting paper reliance by 75%.

75%
Less paper-based reporting
30+ years
Family-run experience
BPCA
Member-qualified inspectors
COSHH
Compliant chemical handling
Quickil Customer since May 2021

Pest control and prevention inspections across residential and commercial London — paperless, COSHH-compliant, scheduled.

Compliance Pest Control COSHH BPCA Health & Safety
Industry
Specialist Compliance Inspections
Region
London, UK
Portfolio
Domestic + commercial
Inspections
Pest control + prevention
75% reduction
In paper-based reporting
30+ years
Family-run pest control
BPCA-qualified
Inspectors only
COSHH-compliant
Chemical handling end-to-end
Overview

A family-run pest-control specialist trades paper for digital

Quickil is a London-based pest control and prevention company offering services across residential and commercial properties. With 30+ years of experience and a family-run model, they moved to Property Inspect to replace paper-based reports with a streamlined digital workflow.

The company provides a range of pest-control and prevention services. All Quickil technicians are fully qualified with at least two years’ experience and are established members of the British Pest Control Association — making Quickil one of the most trusted pest inspectors in the country.

Operations Director Andrew Constantinou worked as a service technician for over 6 years, giving him a deep understanding of the on-site role of pest inspections.

The challenge

Generic paper templates couldn't carry consultancy-grade detail

As a Professional Pest Management company, Quickil needed to document every pest-control inspection at customer sites — and were struggling to find a bespoke report sheet specific to their needs. Generic templates lacked the detail and individuality of their reports.

  • 01
    Paper-based reports were limited in scope — couldn’t fully highlight pest issues, proofing or hygiene recommendations.
  • 02
    No way to flag follow-up work without face-to-face meetings at each job site.
  • 03
    COSHH compliance requires every chemical use to be tracked, with risk and bait-location detail clearly conveyed to clients.
  • 04
    Audit-trail demands meant every inspector and team-member action had to be tracked and reportable.

Objectives

Continued growth through efficiency and time-savings

  • A tried-and-tested solution with an easy-to-use interface
  • Bespoke templates that adapt to the full range of pest-control services
  • Solve scheduling, site-visit allocation and reporting in one tool
  • An auditable record of activity, images and outcomes
  • Robust, scalable platform that works on and offline — with the support to match

Solution

Bespoke digital templates, cross-department diaries and audit-ready records

Bespoke pest-inspection templates

Built specifically for pest control rather than adapted from generic forms — captures detail, recommendations and risk locations.

Cross-department inspector diaries

Resource allocation and scheduling are now organised across the company through shared diaries.

COSHH-compliant capture

Risks and detailed locations of baited areas conveyed clearly to clients — every chemical use logged.

Audit-trail by default

Every inspector and team-member action is tracked, with images and information stored against the job.

Bespoke reports for staff and clients

Easy creation of reports tailored to each engagement — accessible to staff and shared cleanly with clients.

Results

75% paper reduction — and a more productive team

75%Paper

Less paper-based reporting

Slow, outdated reporting cut by three-quarters.

Time

Time on inspection reduced

Significant reduction in time spent conducting an inspection and writing detailed reports + recommendations.

Productivity

More inspections per day

Quickil’s team is more productive, conducting a greater number of inspections in a fraction of the time.

NewGrowth

Expanded service lines

Easy to flag other potential works that need carrying out at jobs — opening up new revenue across other parts of the business.


On the operational side, Property Inspect has drastically improved time management — cross-department inspector diaries play a crucial part in how Quickil organises and allocates resources across its workload.

Inspections are as important as the work itself. Using chemicals and rodenticides, it’s important to convey risks and detailed locations of baited areas clearly to our clients. Property Inspect gives us an improved way of operating through more efficient workflows and easier management of pest inspections.
AC
Andrew ConstantinouOperations Director · Quickil
Scale

Streamlined treatment inspections, expanded service lines

Property Inspect has completely streamlined the way Quickil carries out treatment inspections and conveys findings to clients — while also enabling them to highlight other potential works at each job, expanding revenue across other areas of the business. Bespoke reports are now easy to create and accessible to both staff and clients.

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