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Customer story · Specialist Compliance

8,000 compliance inspections a year — 50% faster

How Bugs & Sparks moved from paper compliance certificates to a fully digital workflow, cutting inspection time by 50% across electrical, fire, gas and pest-control compliance.

8,000
Inspections last year
50%
Faster than paper
5★
Customer reviews
9
Compliance bodies
Bugs & Sparks Customer since 2019

Compliance certificates, electrical, fire, gas and pest inspections — paperless, scheduled, audited.

Compliance Electrical Fire Safety Pest Control Gas
Industry
Specialist Compliance Inspections
Region
Cape Town, South Africa
Portfolio
Domestic + commercial
Inspections
8,000/yr
8,000 inspections
In the last year alone
50% faster
Through scheduling + digital capture
5★ reviews
A reputation built on quality
Cape Town
Domestic + commercial coverage
Overview

The complete compliance solution for South African property

Bugs & Sparks is the complete compliance solution for domestic and commercial safety in South Africa — from compliance certificates to maintenance and new installations.

Always looking to improve and innovate, Bugs & Sparks saw an opportunity to partner with Property Inspect to solve the real-life problems and legal requirements of compliance inspections. The move from traditional information capture to Property Inspect has shown an immediate 50%+ time saving through better scheduling and digital inspection — reducing time on site, dispute resolution time, risk and document-storage overhead, and time-to-issue for compliance certificates.

The challenge

Slow, paper-based inspections held back growth

Bugs & Sparks faced challenges with slow, inefficient paper-based inspections that impacted the management of repairs — labour-intensive and time-consuming. Documenting every aspect of the inspection process and outcomes is vital both to the business and the industry.

Placing inspections at the core of their services gives Bugs & Sparks the opportunity to get ahead of the competition — but the challenge is staying focused on client needs while doing it. Being early adopters of Proptech is key to growth.

Objectives

A scalable compliance platform across electrical, fire, gas and pest

  • A tried-and-tested user-friendly system that solves scheduling and creates efficiencies
  • Flexible templates covering the full range of inspections and compliance certificates
  • Reduced time on site with automatic report distribution
  • An audit trail evidencing all activity for management reporting and analysis
  • A robust, scalable solution with excellent support — working on and offline

Solution

An end-to-end digital workflow built around compliance

Cloud-based storage

Risks associated with paper reports eliminated — historical logs always available.

Fewer client no-shows

Scheduling, reminders and confirmations sharply reduced missed appointments.

Effortless compliance

Full historical logs and timeline storage make audits painless.

Staff accountability

Inspector diaries and time-management dramatically improved.

API + integrations

Connections to other systems — effortless report creation via the app reducing time on every inspection.

Results

A 50% efficiency gain — and 8,000 inspections a year

50%Efficiency

Faster inspections

Time on site, scheduling and certificate-issue all materially faster.

8,000Volume

Annual inspections

Run on the platform in the last 12 months.

5★Reputation

Customer reviews

A track record built on quality and service delivery.

9Authorities

Compliance bodies

Registered with ECA, SAPCA, SAEFIA, LPGSASA, Department of Labour, BIBC, NBCEI and more.


Property Inspect provided an end-to-end solution for digital property reports — conducted on site, easily and quickly. Bugs & Sparks now have a secure, fully documented process for compliance and property inspections across an expanding services range.

See how it works across your portfolio

Discover how Property Inspect can standardise inspections, reporting and compliance across your buildings.